MD-102 Protect devices Practice Question
You need to configure BitLocker encryption for Windows 10 devices managed by Intune. You create a device configuration profile for endpoint protection. After assigning, devices show 'BitLocker not enabled' in the Intune console. What is the most likely cause?
⚠ Common exam trap
Test-takers frequently assume Secure Boot is a strict prerequisite for BitLocker, but Microsoft's documentation lists TPM as the primary hardware requirement, while Secure Boot is optional for enhanced security.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The devices do not have a TPM chip.
BitLocker requires a TPM (Trusted Platform Module) version 1.2 or 2.0 to store encryption keys securely. Without a TPM chip, BitLocker cannot be enabled by default, and the Intune console will report 'BitLocker not enabled' even if the endpoint protection profile is correctly assigned. This is the most common hardware prerequisite failure in managed environments.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The profile is assigned to a user group instead of a device group.
Why it's wrong here
BitLocker settings are device-based, but assignment to user groups can still apply to devices; the more likely issue is hardware.
- ✓
The devices do not have a TPM chip.
Why this is correct
BitLocker requires TPM for seamless encryption; without TPM, a USB startup key is needed.
- ✗
Secure Boot is not enabled on the devices.
Why it's wrong here
Secure Boot is recommended but not strictly required for BitLocker.
- ✗
The devices are running Windows 10 Home edition.
Why it's wrong here
Windows 10 Home does not support BitLocker, but the question says Windows 10, likely Enterprise.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
BitLocker
BitLocker is a full-disk encryption feature built into Windows that protects data by encrypting the entire drive so that unauthorized users cannot access files without the correct recovery key.
Key term
TPM
TPM (Trusted Platform Module) is a dedicated hardware chip on a computer's motherboard that stores cryptographic keys, passwords, and certificates to secure the system against unauthorized access and tampering.
About these practice questions
One of 942 original MD-102 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.