The answer is that the Group Policy for automatic Intune enrollment has not been applied to the device. For hybrid Azure AD join pending enrollment, the device must receive a specific Group Policy Object (GPO) that configures the MDM discovery URL and triggers automatic enrollment into Intune. Without this GPO, the device remains in a pending state even though the user has a license and the object is synced via Azure AD Connect. On the MD-102 exam, this scenario tests your understanding of the enrollment chain for hybrid devices—specifically that Azure AD Connect handles identity sync, but Intune enrollment requires a separate policy push. A common trap is assuming co-management or user affinity is the culprit, but the core issue is almost always the missing GPO. Memory tip: think of the GPO as the “key” that unlocks the enrollment door—without it, the device is stuck knocking.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You manage a hybrid Azure AD joined Windows 10 device with Intune. The device is showing as 'Pending' enrollment. You have verified that the user has an Intune license and the device is synced with Azure AD Connect. What is the most likely issue?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Group Policy for automatic Intune enrollment is not applied to the device.
For hybrid Azure AD joined devices, Intune enrollment requires a Group Policy to configure automatic enrollment. If that GPO is not applied, the device will show as 'Pending'. Option A is incorrect because user affinity is not the issue. Option B is incorrect because the device is synced. Option D is incorrect because co-management is not required for Intune enrollment.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The user is not the primary user of the device.
Why it's wrong here
Primary user is not required for hybrid Azure AD join.
✓
The Group Policy for automatic Intune enrollment is not applied to the device.
Why this is correct
Hybrid Azure AD joined devices need a GPO with the MDM discovery URL.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The device is not co-managed with Configuration Manager.
Why it's wrong here
Co-management is not required for Intune enrollment.
✗
Azure AD Connect has not synced the device object.
Why it's wrong here
The device is synced.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A media company stores terabytes of video archives that are accessed once a year for audit purposes. Moving these objects to a cold storage tier (Azure Archive, S3 Glacier, or Google Nearline) costs a fraction of hot storage. Questions like this test whether you understand storage tiers, access frequency tradeoffs, and retrieval latency requirements.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The Group Policy for automatic Intune enrollment is not applied to the device. — For hybrid Azure AD joined devices, Intune enrollment requires a Group Policy to configure automatic enrollment. If that GPO is not applied, the device will show as 'Pending'. Option A is incorrect because user affinity is not the issue. Option B is incorrect because the device is synced. Option D is incorrect because co-management is not required for Intune enrollment.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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