MD-102 Manage and maintain devices Practice Question
You manage a hybrid Azure AD joined Windows 10 device with Intune. The device is showing as 'Pending' enrollment. You have verified that the user has an Intune license and the device is synced with Azure AD Connect. What is the most likely issue?
⚠ Common exam trap
Watch out — candidates often assume a synced device object and a licensed user are sufficient for enrollment, overlooking the critical Group Policy trigger that initiates the automatic MDM enrollment workflow.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Group Policy for automatic Intune enrollment is not applied to the device.
When a hybrid Azure AD joined device shows 'Pending' enrollment in Intune, the most common cause is that the Group Policy setting 'Automatically enroll devices to Microsoft Intune' has not been applied to the device. This policy triggers the automatic MDM enrollment via the device's scheduled task during user sign-in. Without this policy, the device remains in a pending state even if the user has a license and the device object is synced.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The user is not the primary user of the device.
Why it's wrong here
Primary user is not required for hybrid Azure AD join.
- ✓
The Group Policy for automatic Intune enrollment is not applied to the device.
Why this is correct
Hybrid Azure AD joined devices need a GPO with the MDM discovery URL.
- ✗
The device is not co-managed with Configuration Manager.
Why it's wrong here
Co-management is not required for Intune enrollment.
- ✗
Azure AD Connect has not synced the device object.
Why it's wrong here
The device is synced.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
MDM
MDM stands for Mobile Device Management, a technology that allows IT administrators to securely manage, monitor, and enforce policies on mobile devices like smartphones and tablets from a central console.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.