MD-102 Manage and maintain devices Practice Question
You manage a group of iOS devices enrolled in Microsoft Intune. Users report that they are unable to receive email on their devices after you deployed a new configuration profile. You need to identify the cause quickly. What should you use?
⚠ Common exam trap
It's easy for candidates to confuse compliance reports with configuration profile status, assuming compliance reports show deployment errors.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Intune configuration profile assignment status
The configuration profile assignment status in Intune provides per-device deployment details, including success or failure and error messages. This helps quickly identify if the email profile was not applied correctly or if there was a conflict, directly addressing the user's inability to receive email.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Intune configuration profile assignment status
Why this is correct
The assignment status for a configuration profile shows which devices received the profile and any errors during deployment. This is the quickest way to see if the email profile was successfully applied or if there were conflicts or failures that could explain the email issue.
- ✗
Intune device compliance report
Why it's wrong here
Compliance reports show whether devices meet compliance rules, but they do not provide detailed configuration profile deployment status or errors. They are useful for identifying noncompliant devices but not for troubleshooting why a specific profile failed to apply or caused an issue.
- ✗
Microsoft Entra ID sign-in logs
Why it's wrong here
Sign-in logs track authentication events for users, not device configuration. While they might show failed email authentication, they would not indicate whether a configuration profile caused the problem. They are not the right tool for troubleshooting profile deployment.
- ✗
Intune audit logs
Why it's wrong here
Audit logs record administrative actions in Intune, such as profile creation or assignment changes. They do not show per-device deployment status or errors. They are useful for tracking who made changes, but not for diagnosing why a profile failed on a device.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Configuration profile
A configuration profile is a set of settings and policies that can be applied remotely to devices to enforce security, compliance, and customization rules.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.