- A
Configure a device enrollment restriction to block non-compliant devices from Azure AD join.
Why wrong: Enrollment restrictions apply at enrollment time, not for ongoing access.
- B
Create a device configuration policy that blocks access to corporate resources.
Why wrong: Device configuration policies enforce settings but do not block access; they are not access control mechanisms.
- C
Create an app protection policy in Intune to block access to apps.
Why wrong: App protection policies protect data within managed apps but do not block access based on device compliance; they require managed apps.
- D
Create a Conditional Access policy in Microsoft Entra ID that requires compliant device for access.
Conditional Access evaluates device compliance and blocks access if not compliant, with user notification.
Quick Answer
The correct next step is to create a Conditional Access policy in Microsoft Entra ID that requires a compliant device for access. This is because Conditional Access policies evaluate the device compliance status reported by Intune’s compliance policies—covering BitLocker, Microsoft Defender, and OS build requirements—and then enforce a block or grant access to cloud apps like Exchange Online. On the MD-102 exam, this scenario tests your understanding of how Intune compliance policies and Entra ID Conditional Access work together as a two-step enforcement chain: first configure compliance, then apply a Conditional Access policy to gate access. A common trap is confusing device configuration policies (which only enforce settings) or app protection policies (which protect data within apps) with the actual access block. Remember the memory tip: “Compliance sets the rules, Conditional Access enforces the gate.”
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are the endpoint administrator for Contoso, a company with 10,000 Windows 11 devices managed by Microsoft Intune. The devices are a mix of corporate-owned and bring-your-own-device (BYOD). You need to implement a solution that allows users to access corporate resources only if their devices meet specific security requirements: disk encryption (BitLocker), antivirus (Microsoft Defender), and a minimum OS build. Additionally, you must ensure that users cannot access corporate email from devices that are jailbroken or rooted. The solution should automatically block non-compliant devices from accessing resources and provide a notification to the user explaining the issue. You have already configured compliance policies in Intune. What should you do next to enforce the block?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"minimum / minimize"Why it matters: Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a Conditional Access policy in Microsoft Entra ID that requires compliant device for access.
Option B is correct because Conditional Access policies use the device compliance status from Intune to grant or block access to cloud apps like Exchange Online. Option A is wrong because configuring a device configuration policy only enforces settings but does not block access. Option C is wrong because app protection policies protect data within apps but do not block access based on device compliance. Option D is wrong because blocking all devices from Azure AD would prevent access even for compliant devices.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Configure a device enrollment restriction to block non-compliant devices from Azure AD join.
Why it's wrong here
Enrollment restrictions apply at enrollment time, not for ongoing access.
- ✗
Create a device configuration policy that blocks access to corporate resources.
Why it's wrong here
Device configuration policies enforce settings but do not block access; they are not access control mechanisms.
- ✗
Create an app protection policy in Intune to block access to apps.
Why it's wrong here
App protection policies protect data within managed apps but do not block access based on device compliance; they require managed apps.
- ✓
Create a Conditional Access policy in Microsoft Entra ID that requires compliant device for access.
Why this is correct
Conditional Access evaluates device compliance and blocks access if not compliant, with user notification.
Clue confirmation
The clue word "minimum / minimize" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
- →
Manage and maintain devices — study guide chapter
Learn the concepts, then practise the questions
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Manage and maintain devices practice questions
Targeted practice on this topic area only
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All MD-102 questions
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Microsoft 365 Endpoint Administrator MD-102 study guide
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MD-102 practice test guide
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FAQ
Questions learners often ask
What does this MD-102 question test?
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a Conditional Access policy in Microsoft Entra ID that requires compliant device for access. — Option B is correct because Conditional Access policies use the device compliance status from Intune to grant or block access to cloud apps like Exchange Online. Option A is wrong because configuring a device configuration policy only enforces settings but does not block access. Option C is wrong because app protection policies protect data within apps but do not block access based on device compliance. Option D is wrong because blocking all devices from Azure AD would prevent access even for compliant devices.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Are there clue words in this question I should notice?
Yes — watch for: "minimum / minimize". Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 21, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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