The correct answer is to upload the hardware hash to Microsoft Intune to register the device. When the Get-AutopilotInfo script returns a DeviceState of 'Unknown' and AssignmentStatus of 'NotAssigned', it confirms the device has never been registered in Windows Autopilot, even though it is online. The hardware hash is a unique identifier that Intune needs to convert the device from an unknown state into a recognized Autopilot device, enabling automatic deployment profiles. On the MD-102 exam, this scenario tests your understanding of the Autopilot registration lifecycle, where the hardware hash upload is the prerequisite step before any profile assignment can occur. A common trap is assuming the script itself registers the device—it only collects the hash. Remember the mnemonic: "Hash first, then assign."
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Refer to the exhibit. You run the Get-AutopilotInfo script on a new Surface Pro 7. The output shows DeviceState as 'Unknown' and AssignmentStatus as 'NotAssigned'. The device is connected to the internet. What should you do to prepare this device for Autopilot deployment?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Upload the hardware hash to Microsoft Intune to register the device.
The device is not yet registered in Autopilot. You need to upload the hardware hash to Intune. Option A is correct. Option B is wrong because even if the device is already registered, the 'Unknown' state indicates it is not. Option C is wrong because using a provisioning package is not needed if Autopilot is desired. Option D is wrong because the script already works; re-running won't help.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Upload the hardware hash to Microsoft Intune to register the device.
Why this is correct
Registration is required for Autopilot to work.
Related concept
Read the scenario before looking for a memorised answer.
✗
Assign an Autopilot deployment profile to the device group.
Why it's wrong here
The device must be registered first.
✗
Run the script again with the -Online parameter.
Why it's wrong here
The script already ran; re-running won't change the state.
✗
Use a provisioning package to set up the device manually.
Why it's wrong here
That bypasses Autopilot.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Upload the hardware hash to Microsoft Intune to register the device. — The device is not yet registered in Autopilot. You need to upload the hardware hash to Intune. Option A is correct. Option B is wrong because even if the device is already registered, the 'Unknown' state indicates it is not. Option C is wrong because using a provisioning package is not needed if Autopilot is desired. Option D is wrong because the script already works; re-running won't help.
What should I do if I get this MD-102 question wrong?
Identify which MD-102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Your organization is deploying Windows 10 devices using Windows Autopilot. The devices are purchased from a vendor and will be shipped directly to users. You need to ensure that the devices are automatically enrolled in Intune and configured with your organization's standard settings as soon as the user turns on the device and connects to the internet. The devices should be Azure AD joined. What is the minimal configuration required?
easy
A.Ask the vendor to configure the devices with your organization's settings before shipping.
B.Upload the device's hardware hash to Azure AD.
C.Instruct the user to manually enroll the device after receiving it.
✓ D.Upload the device's hardware hash to Microsoft Intune.
Why D: Option C is correct because the hardware hash must be uploaded to Intune for Autopilot to recognize the device. Option A is incorrect because the hash is not automatically available. Option B is incorrect because the hash is uploaded to Intune, not Azure AD. Option D is incorrect because the user does not need to perform any pre-configuration.
Variation 2. Your organization plans to use Windows Autopilot to provision new devices. Which TWO methods can you use to obtain the hardware hash for a new device?
easy
✓ A.Request the hardware hash from the device manufacturer (OEM)
B.Extract the hardware hash from the device BIOS
✓ C.Run a PowerShell script on a device that is already running Windows 10 or later
D.Use Microsoft Intune to generate the hardware hash from the device serial number
E.Use Windows Configuration Designer to create a provisioning package that captures the hardware hash
Why A: Options A and D are correct. A: If the device is already running Windows, you can use a PowerShell script to get the hardware hash. D: OEMs can provide the hardware hash during manufacturing. Option B is wrong because the hardware hash is not available in BIOS. Option C is wrong because Windows Configuration Designer does not generate hardware hashes. Option E is wrong because Microsoft Intune can import hardware hashes but not generate them.
Last reviewed: Jun 21, 2026
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This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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