MD-102 Protect devices Practice Question
Which TWO of the following are valid methods to wipe a Windows 10 device using Microsoft Intune? (Select TWO.)
⚠ Common exam trap
Test-takers frequently confuse 'Delete device from Intune' with a wipe action, not realizing that deletion only removes the device record from the console without sending any wipe command to the device.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Retire (selective wipe)
A Retire (selective wipe) in Microsoft Intune removes managed corporate data and policies from a Windows 10 device while preserving the user's personal data. This is achieved by unenrolling the device from Intune and removing company-managed apps, certificates, and profiles, leaving the device in a usable state for the user. Option E is also correct: a Full wipe (remote wipe) restores the device to its factory default settings, erasing all data including personal files and applications. This is used when the device is lost or stolen, or when it needs to be completely reset.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Factory reset from Windows Settings
Why it's wrong here
This is a manual user action, not an Intune action.
- ✓
Retire (selective wipe)
Why this is correct
Retire removes corporate data from the device.
- ✗
Remote lock
Why it's wrong here
Remote lock does not wipe data.
- ✗
Delete device from Intune
Why it's wrong here
Deleting only removes the device record.
- ✓
Full wipe (remote wipe)
Why this is correct
Full wipe resets the device to factory settings.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Remote wipe
Remote wipe is a security feature that allows an administrator or user to remotely and permanently delete data from a lost or stolen device to prevent unauthorized access.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.