This MD-102 practice question tests your understanding of manage and maintain devices. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO actions can you perform using Microsoft Intune to manage Windows 10 devices?
Create local user accounts on the device
Why wrong: Intune does not manage local users directly.
Remotely wipe a device
Intune supports remote wipe.
Configure DHCP settings
Why wrong: DHCP is not managed by Intune.
Apply BitLocker encryption policies
Intune can enforce BitLocker via endpoint security policies.
Add the device to an Active Directory group
Why wrong: Intune does not directly manage AD objects.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Remotely wipe a device
Option B is correct because Microsoft Intune supports a remote wipe action that can be triggered from the Intune console to reset a Windows 10 device to factory settings or selectively remove corporate data. This is a core device management capability used for data protection when a device is lost or stolen, leveraging the Windows 10 reset functionality via the Intune management channel.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Create local user accounts on the device
Why it's wrong here
Intune does not manage local users directly.
Remotely wipe a device
Why this is correct
Intune supports remote wipe.
Related concept
Read the scenario before looking for a memorised answer.
Configure DHCP settings
Why it's wrong here
DHCP is not managed by Intune.
Apply BitLocker encryption policies
Why this is correct
Intune can enforce BitLocker via endpoint security policies.
Related concept
Read the scenario before looking for a memorised answer.
Add the device to an Active Directory group
Why it's wrong here
Intune does not directly manage AD objects.
Common exam traps
The trap here is that candidates often confuse Intune's device management capabilities with on-premises Group Policy or Active Directory tasks, leading them to incorrectly select options like creating local users or managing DHCP, which are outside Intune's scope.
Detailed technical explanation
The remote wipe action in Intune uses the Windows 10 'Reset this PC' feature, which can be triggered via the Microsoft Graph API or the Intune console, and supports both full wipe (factory reset) and selective wipe (removing only corporate data and apps). Under the hood, Intune sends a command to the Windows 10 device's management agent, which then executes the reset using the built-in Windows Recovery Environment (WinRE) or the modern reset process, ensuring compliance with data protection requirements.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
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FAQ
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
The correct answer is: Remotely wipe a device — Option B is correct because Microsoft Intune supports a remote wipe action that can be triggered from the Intune console to reset a Windows 10 device to factory settings or selectively remove corporate data. This is a core device management capability used for data protection when a device is lost or stolen, leveraging the Windows 10 reset functionality via the Intune management channel.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
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