MD-102 Remote actions in Intune Practice Question
Which THREE actions can you perform on a managed device from the Microsoft Intune admin center?
⚠ Common exam trap
Candidates often assume that changing the primary user is not possible, but Intune does support this remote action. The trap is to incorrectly limit remote actions to only Restart and Sync, omitting Change primary user.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Change the primary user
The Microsoft Intune admin center supports several remote actions on managed devices. Changing the primary user (A), Restart (C), and Sync (D) are all valid remote actions. Options B (Change the enrolled user) and E (Change the device name) are not available remotely.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Change the primary user
Why this is correct
Correct. You can change the primary user of a managed device from the Intune admin center. This updates the user-device association.
- ✗
Change the enrolled user
Why it's wrong here
Incorrect. Intune does not allow changing the enrolled user remotely. The enrolled user is the user who initially enrolled the device and cannot be changed post-enrollment.
- ✓
Restart the device
Why this is correct
Correct. The Restart action triggers a remote reboot of the device, which is a standard remote action.
- ✓
Sync the device
Why this is correct
Correct. The Sync action forces the device to check in with Intune to receive the latest policies and app assignments.
- ✗
Change the device name
Why it's wrong here
Incorrect. Changing the device name is not a supported remote action from the Intune admin center.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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