The answer is to ensure the device is enrolled in Microsoft Intune, create a device configuration profile with kiosk settings, and assign that profile to a device group. This is correct because the kiosk mode configuration relies on the Windows 10/11 kiosk policy CSP (Policy Configuration Service Provider), which Intune applies through a device configuration profile. The profile defines critical parameters like the kiosk user account, whether it runs a single-app or multi-app kiosk, and browser settings. On the MD-102 exam, this question tests your understanding of the Intune policy workflow, often appearing as a multi-select item where a common trap is choosing “install a third-party kiosk app” instead of the profile assignment step. Remember the three-step mnemonic: Enroll, Profile, Assign—without enrollment, the policy CSP has no device to target.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which THREE steps are required to configure a Windows 10 device for kiosk mode using Microsoft Intune? (Choose three)
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a device configuration profile with the kiosk settings.
Option C is correct because a device configuration profile in Microsoft Intune is the mechanism used to define the specific kiosk settings, such as the user account, app type (e.g., single-app or multi-app kiosk), and browser configuration. This profile applies the kiosk mode configuration to the device via the Windows 10/11 kiosk policy CSP (Policy Configuration Service Provider).
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Configure Autopilot for the device.
Why it's wrong here
Autopilot is optional for kiosk mode.
✗
Create a device compliance policy to enforce kiosk mode.
Why it's wrong here
Compliance policy is not required.
✓
Create a device configuration profile with the kiosk settings.
Why this is correct
Kiosk settings are configured via a configuration profile.
Related concept
Read the scenario before looking for a memorised answer.
✓
Assign the kiosk profile to a Microsoft Entra ID group containing the target devices.
Why this is correct
Assignment is required to apply the profile.
Related concept
Read the scenario before looking for a memorised answer.
✓
Ensure the device is enrolled in Microsoft Intune.
Why this is correct
Device must be managed by Intune.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse device compliance policies with device configuration profiles, mistakenly thinking compliance policies can enforce kiosk mode, when in fact compliance policies only evaluate and report on device health and security settings.
Detailed technical explanation
How to think about this question
The kiosk configuration profile in Intune leverages the AssignedAccess CSP, which writes the kiosk settings directly to the device's local policy store. This allows the device to lock down the user experience to a single app (e.g., Microsoft Edge) or a multi-app launcher, and it requires the device to be enrolled in Intune (MDM) to receive the policy. A real-world scenario is configuring a shared workstation in a library to run only a browser, where the profile must be assigned to a device group to target the correct devices.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a device configuration profile with the kiosk settings. — Option C is correct because a device configuration profile in Microsoft Intune is the mechanism used to define the specific kiosk settings, such as the user account, app type (e.g., single-app or multi-app kiosk), and browser configuration. This profile applies the kiosk mode configuration to the device via the Windows 10/11 kiosk policy CSP (Policy Configuration Service Provider).
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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