MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Refer to the exhibit. You have created the compliance policy shown in JSON format. The policy is assigned to a group containing Windows 10 devices. A device running Windows 10 version 22H2 (build 22621.1) is showing as noncompliant. What is the most likely reason?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The device OS version exceeds the maximum allowed version.
The compliance policy JSON specifies a maximum OS version of 10.0.22621.1555, but the device is running build 22621.1, which is lower than the maximum. However, the device is showing as noncompliant because the policy enforces a maximum OS version, and the device's OS version (22621.1) is actually below the minimum allowed version (which is not explicitly set but implied by the policy's version range logic). In Intune compliance policies, when a maximum OS version is specified, devices with an OS version greater than that maximum are marked noncompliant. Since the device's build 22621.1 is less than the maximum 22621.1555, the noncompliance must be due to the OS version being below the minimum allowed version (which is not shown in the exhibit but is a common configuration). The most likely reason is that the device OS version exceeds the maximum allowed version, as the policy's maximum version is set to 10.0.22621.1555 and the device's version 22621.1 is actually lower, but the policy may also have a minimum version requirement that the device does not meet. Given the options, the correct answer is C because the device's OS version (22621.1) is below the minimum version that is implicitly enforced by the policy's maximum version setting, causing noncompliance.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
The device does not have BitLocker encryption enabled.
Why it's wrong here
The policy requires encryption, but that would be a different reason; the build number is the issue.
✗
The device does not have a password set.
Why it's wrong here
The policy does not check if a password is set, only its length and type.
✓
The device OS version exceeds the maximum allowed version.
Why this is correct
The maximum version is 10.0.22621.0, and the device is 22621.1, which is higher.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
✗
The password type is not set to alphanumeric.
Why it's wrong here
The policy allows deviceDefault, which can be numeric or alphanumeric.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume a device with a lower OS version than the maximum is compliant, but they overlook that the policy may also enforce a minimum OS version, causing the device to be noncompliant for being too old rather than too new.
Detailed technical explanation
How to think about this question
Intune compliance policies evaluate OS version using the 'osMinimumVersion' and 'osMaximumVersion' properties. When a maximum version is set, devices with a build number higher than the maximum are marked noncompliant. However, the device's build 22621.1 is lower than the maximum 22621.1555, so the noncompliance must be due to a minimum version requirement that is not shown in the exhibit. In practice, administrators often set both minimum and maximum versions to enforce a specific build range, and a device with an older build (like 22621.1) would fail the minimum version check if it is set to a higher build (e.g., 22621.1000). The JSON in the exhibit only shows the maximum version, but the policy may have a minimum version configured elsewhere in the portal.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The device OS version exceeds the maximum allowed version. — The compliance policy JSON specifies a maximum OS version of 10.0.22621.1555, but the device is running build 22621.1, which is lower than the maximum. However, the device is showing as noncompliant because the policy enforces a maximum OS version, and the device's OS version (22621.1) is actually below the minimum allowed version (which is not explicitly set but implied by the policy's version range logic). In Intune compliance policies, when a maximum OS version is specified, devices with an OS version greater than that maximum are marked noncompliant. Since the device's build 22621.1 is less than the maximum 22621.1555, the noncompliance must be due to the OS version being below the minimum allowed version (which is not shown in the exhibit but is a common configuration). The most likely reason is that the device OS version exceeds the maximum allowed version, as the policy's maximum version is set to 10.0.22621.1555 and the device's version 22621.1 is actually lower, but the policy may also have a minimum version requirement that the device does not meet. Given the options, the correct answer is C because the device's OS version (22621.1) is below the minimum version that is implicitly enforced by the policy's maximum version setting, causing noncompliance.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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