hardMultiple ChoiceObjective-mapped
MD-102 Practice Question: Refer to the exhibit
Exhibit
Refer to the exhibit.
```json
{
"identityProtection": {
"mfaRegistrationPolicy": {
"state": "enabled",
"excludeUsers": ["admin@contoso.com"],
"includeUsers": ["allUsers"],
"policySettings": {
"blockOnUnregister": false,
"remindRegistrationInDays": 14
}
}
}
}```Refer to the exhibit. The JSON snippet shows the Azure AD Identity Protection MFA registration policy configuration for the Contoso tenant. A new user, Jane, joins the company and is assigned a license. Jane attempts to access the Azure portal and is prompted to register for MFA. She registers successfully. However, the next day, she is again prompted to register for MFA. What is the most likely cause?
⚠ Common exam trap
Many candidates assume the issue is with the policy configuration (enabled, scope, or exclusions) rather than recognizing that a synchronization reset of the MFA registration state is the root cause in a hybrid environment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The user's MFA registration is being reset due to a synchronization issue with on-premises Active Directory.
The most likely cause is that the user's MFA registration is being reset due to a synchronization issue with on-premises Active Directory. When Azure AD Connect synchronizes a user object from on-premises AD, it can overwrite the cloud MFA registration state if the on-premises attribute (such as 'StrongAuthenticationMethods' or 'StrongAuthenticationTime') is not set or is reset. This causes the user to be treated as unregistered, prompting MFA registration again despite a previous successful registration.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The MFA registration policy is disabled.
Why it's wrong here
The policy state is enabled.
- ✓
The user's MFA registration is being reset due to a synchronization issue with on-premises Active Directory.
Why this is correct
If the user is synced from on-premises, changes in on-premises can reset the MFA registration state.
- ✗
The policy is not including all users.
Why it's wrong here
The policy includes allUsers.
- ✗
The policy excludes the user Jane.
Why it's wrong here
The policy excludes only admin@contoso.com.
Go deeper
Related to this question
Learn chapter
Managing Device Configuration Profiles
Key term
Policy
A policy is a set of rules or guidelines that defines how an organization manages, secures, and operates its IT systems and services.
Key term
MFA
Multi-Factor Authentication (MFA) is a security method that requires a user to verify their identity using two or more different types of evidence, such as a password plus a code from a phone, before they can access an account or system.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.