Requiring Compliant Devices for Exchange Online with Conditional Access
You manage a fleet of iOS devices enrolled in Microsoft Intune. You need to ensure that only approved corporate devices can access Exchange Online. You configure a Conditional Access policy that requires devices to be compliant with Intune compliance policies. However, some users report that they are still able to access email from personal iOS devices that are not enrolled. What should you check first?
Quick Answer
The answer is that you should first check whether the Conditional Access policy is actually applied to Exchange Online as a cloud app. This is correct because a Conditional Access policy for Exchange Online must explicitly target the Office 365 Exchange Online cloud app; if it targets only generic “All cloud apps” or a different app, the policy will not enforce compliance requirements on Exchange Online traffic, allowing unmanaged personal iOS devices to still access email. On the MD-102 exam, this scenario tests your understanding that Conditional Access policies are app-specific and that failing to scope the policy correctly is a common misconfiguration trap—many candidates mistakenly focus on user or platform settings first. A helpful memory tip is “App first, then compliance”: always verify the cloud app assignment before troubleshooting device enrollment or compliance rules.
⚠ Common exam trap
The trap here is that candidates often focus on device platform or user scoping, overlooking that Conditional Access policies must explicitly list the target cloud application (e.g., Exchange Online) to enforce controls for that service.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The policy is not applied to Exchange Online as a cloud app.
The Conditional Access policy must explicitly include Exchange Online as a cloud app to govern access to it. If the policy is not applied to Exchange Online, it will not enforce compliance requirements for that service, allowing unenrolled devices to connect. Intune's Conditional Access policies are app-specific; omitting the target cloud app renders the policy ineffective for that workload.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The policy does not include iOS as a device platform.
Why it's wrong here
iOS should be included but that alone doesn't explain all devices.
- ✓
The policy is not applied to Exchange Online as a cloud app.
Why this is correct
The policy must include Exchange Online in the cloud apps list.
- ✗
The Grant control is set to 'Require one of the selected controls' instead of 'Require all'.
Why it's wrong here
The grant control should be 'Require device to be marked as compliant'.
- ✗
The policy is not scoped to all users.
Why it's wrong here
User scope is not the issue; the policy should apply to all users.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Conditional access
Conditional access is a security framework that evaluates signals like user location, device health, and risk level to grant or block access to resources in real time.
Key term
Policy
A policy is a set of rules or guidelines that defines how an organization manages, secures, and operates its IT systems and services.
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Variation 1. Your organization uses Microsoft Entra ID joined devices with Windows 10. You need to ensure that only compliant devices can access corporate email in Microsoft Outlook for Windows. Which integration should you enable?
easy- ✓ A.Create a Conditional Access policy in Microsoft Entra ID requiring compliant devices for Exchange Online.
- B.Enable App Protection Policies for Outlook for Windows.
- C.Require all devices to be enrolled in Intune before accessing email.
- D.Configure a compliance policy in Intune to mark devices as non-compliant if not updated.
Why A: Creating a Conditional Access policy in Microsoft Entra ID that requires compliant devices for Exchange Online is the correct integration because it directly enforces device compliance as a condition for accessing corporate email. This policy evaluates the device's compliance status reported by Intune before granting access to Exchange Online, ensuring only compliant devices can use Outlook for Windows.
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.