- A
Devices are not hybrid Azure AD joined; convert them to hybrid join for BitLocker policy to apply.
Why wrong: Azure AD joined devices can receive BitLocker policy without hybrid join.
- B
The policy does not specify a recovery key escrow location; configure it to escrow to Azure AD.
Why wrong: The scenario already mentions the recovery key should be escrowed to Azure AD, and the policy likely includes that setting.
- C
The policy is missing the 'Enable full disk encryption' setting or the encryption method is not specified; check the 'Windows Encryption' settings in the profile.
The 'Encryption method' and 'Enable full disk encryption' settings must be configured in the profile for BitLocker to be enabled.
- D
Devices are not co-managed with Configuration Manager; enable co-management to apply BitLocker policy.
Why wrong: Co-management is not required for BitLocker policy via Intune.
Quick Answer
The most likely reason BitLocker is not enabling is that the policy is missing the explicit 'Enable full disk encryption' setting and a specified encryption method under the Windows Encryption section of the Endpoint Protection profile. Even when you configure a TPM protector and recovery key escrow to Azure AD, the Intune policy will not trigger the encryption process unless you toggle the "Enable full disk encryption" option and select a method like XTS-AES 128-bit. This is a common trap on the MD-102 exam: candidates assume that configuring protectors and key escrow alone will start encryption, but the policy must explicitly command the device to encrypt. The exam tests your understanding that the Endpoint Protection template requires granular enablement settings, not just security configurations. A reliable memory tip is "No toggle, no encrypt"—if you don't flip the enable switch and choose a cipher, BitLocker stays dormant regardless of other settings.
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Windows 11 devices. You have a requirement to ensure that all devices have BitLocker Drive Encryption enabled with a TPM protector and a recovery key escrowed to Azure AD. Additionally, you need to configure a policy that prevents users from changing the BitLocker settings. You create a device configuration profile using the 'Endpoint Protection' template for Windows 10 and later. After deploying the policy to a test group, you notice that BitLocker is not enabled on some devices. The devices meet the hardware requirements and are Azure AD joined. What is the most likely reason for the failure, and how should you resolve it?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The policy is missing the 'Enable full disk encryption' setting or the encryption method is not specified; check the 'Windows Encryption' settings in the profile.
Option C is correct because the 'Endpoint Protection' template for Windows 10 and later requires explicit configuration of the 'Enable full disk encryption' setting and the encryption method (e.g., XTS-AES 128-bit) under the 'Windows Encryption' section. Without these settings, the policy does not trigger BitLocker to start encryption on the device, even if other settings like TPM protector and recovery key escrow are configured. The devices are Azure AD joined and meet hardware requirements, so the missing encryption enablement is the most likely cause.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Devices are not hybrid Azure AD joined; convert them to hybrid join for BitLocker policy to apply.
Why it's wrong here
Azure AD joined devices can receive BitLocker policy without hybrid join.
- ✗
The policy does not specify a recovery key escrow location; configure it to escrow to Azure AD.
Why it's wrong here
The scenario already mentions the recovery key should be escrowed to Azure AD, and the policy likely includes that setting.
- ✓
The policy is missing the 'Enable full disk encryption' setting or the encryption method is not specified; check the 'Windows Encryption' settings in the profile.
Why this is correct
The 'Encryption method' and 'Enable full disk encryption' settings must be configured in the profile for BitLocker to be enabled.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Devices are not co-managed with Configuration Manager; enable co-management to apply BitLocker policy.
Why it's wrong here
Co-management is not required for BitLocker policy via Intune.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume configuring TPM protector and recovery key escrow is sufficient to enable BitLocker, but the 'Enable full disk encryption' setting is a separate mandatory toggle that must be explicitly enabled in the policy.
Trap categories for this question
Scenario analysis trap
The scenario already mentions the recovery key should be escrowed to Azure AD, and the policy likely includes that setting.
Detailed technical explanation
How to think about this question
Under the hood, the 'Enable full disk encryption' setting in the Intune policy corresponds to the BitLocker Group Policy setting 'Require device encryption' (policy path: Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption). When this setting is not enabled, the BitLocker service on the client does not initiate encryption, even if other protectors and escrow settings are defined. In real-world scenarios, administrators often overlook this toggle, leading to devices that appear compliant with protector settings but remain unencrypted.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Manage and maintain devices — study guide chapter
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FAQ
Questions learners often ask
What does this MD-102 question test?
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The policy is missing the 'Enable full disk encryption' setting or the encryption method is not specified; check the 'Windows Encryption' settings in the profile. — Option C is correct because the 'Endpoint Protection' template for Windows 10 and later requires explicit configuration of the 'Enable full disk encryption' setting and the encryption method (e.g., XTS-AES 128-bit) under the 'Windows Encryption' section. Without these settings, the policy does not trigger BitLocker to start encryption on the device, even if other settings like TPM protector and recovery key escrow are configured. The devices are Azure AD joined and meet hardware requirements, so the missing encryption enablement is the most likely cause.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more ways this is tested on MD-102
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Your organization has a mix of Windows 10 and Windows 11 devices managed by Intune. You need to enforce BitLocker encryption on all devices. Which policy type should you configure?
medium- A.Device configuration profile with Administrative Templates.
- ✓ B.Endpoint Protection profile in Device restrictions.
- C.Device compliance policy.
- D.Windows Update ring policy.
Why B: Option A is correct because BitLocker settings are configured in the Endpoint Protection profile under device restrictions. Option B is wrong because the Update ring policy manages Windows Update settings. Option C is wrong because the Device compliance policy evaluates compliance but does not enforce BitLocker. Option D is wrong because the Device configuration profile for 'Administrative Templates' can include BitLocker, but the standard method is the Endpoint Protection profile.
Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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