MD-102 Manage applications Practice Question
A company uses Microsoft Intune to manage Windows 10 devices. They deploy a Win32 app as Required to all users. Users report that the app is not installing, and the Intune console shows the app status as 'Not applicable' for all devices. What is the most likely cause?
⚠ Common exam trap
Watch out — candidates often confuse 'Not applicable' with other statuses like 'Failed' or 'Not targeted', leading to troubleshooting the wrong component.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The app's requirement rules are not met by the devices.
The status 'Not applicable' in Intune for a Win32 app indicates that the app's requirement rules are not met by the device. This could be due to OS version, architecture, or other conditions defined in the requirement rules. Adjusting the requirement rules to match the device configuration resolves the issue.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The app's detection rule is incorrect.
Why it's wrong here
An incorrect detection rule would typically result in a failure status, such as 'Failed' or 'Error', not 'Not applicable'. 'Not applicable' specifically means the app is not targeted to the device due to requirement rules or assignment filters. Detection rule issues occur after installation attempts, so this is not the cause here.
- ✓
The app's requirement rules are not met by the devices.
Why this is correct
When an app's requirement rules are not met, Intune marks the app as 'Not applicable' for those devices. This status indicates that the app is not intended for the device based on the defined requirements, such as OS version, architecture, or disk space. Reviewing and adjusting the requirement rules to match the device configuration resolves the issue.
- ✗
The Intune Management Extension is not installed on the devices.
Why it's wrong here
If the Intune Management Extension were missing, the app would not be processed at all, and the status might show as 'Pending' or 'Not installed'. 'Not applicable' is a specific status indicating the app is not applicable due to requirement rules, not due to missing extension. The extension is required for Win32 apps, but its absence would produce different symptoms.
- ✗
The app is not assigned to any groups.
Why it's wrong here
If the app were not assigned, it would not appear in the console for those devices, or it would show as 'Not targeted'. The status 'Not applicable' implies the app is assigned but the device does not meet the criteria. So lack of assignment is not the cause.
Visual reference
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Related to this question
Learn chapter
Updating Devices with Windows Update for Business
Key term
Win32 app
A Win32 app is a traditional Windows program that runs directly on a Windows PC, using the same system resources and displaying a standard window with menus and buttons.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.