hardMultiple ChoiceObjective-mapped
MD-102 Practice Question: A company manages 500 Windows 11 devices with…
A company manages 500 Windows 11 devices with Microsoft Intune. They use BitLocker encryption with automatic encryption enabled. Several devices report that encryption did not start. The administrator reviews the devices and finds that they are not compliant with the BitLocker policy. What is the most likely cause?
⚠ Common exam trap
Watch out — candidates often confuse Secure Boot with TPM requirements, assuming Secure Boot is mandatory for BitLocker, when in fact the TPM is the critical hardware component for automatic encryption to initiate.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Devices do not have a Trusted Platform Module (TPM) chip
BitLocker automatic encryption requires a compatible TPM chip to securely store encryption keys and validate system integrity. Without a TPM, BitLocker cannot start the encryption process automatically, leading to non-compliance with the policy. The other options do not directly prevent encryption from starting.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Devices do not have a secure boot enabled
Why it's wrong here
Secure boot is recommended but not required for encryption.
- ✓
Devices do not have a Trusted Platform Module (TPM) chip
Why this is correct
BitLocker requires a TPM to automatically encrypt devices.
- ✗
Devices are not Azure AD joined
Why it's wrong here
Azure AD join is not required for BitLocker encryption.
- ✗
BitLocker startup key is not saved to Azure AD
Why it's wrong here
This is a post-encryption step for recovery.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Policy
A policy is a set of rules or guidelines that defines how an organization manages, secures, and operates its IT systems and services.
Key term
Encryption
Encryption is the process of converting readable data into a secret code to prevent unauthorized access.
About these practice questions
One of 942 original MD-102 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.