MB-920 Describe Dynamics 365 Supply Chain Management Practice Question
Contoso Ltd. is a global manufacturer of electronic components. They use Dynamics 365 Supply Chain Management with advanced warehouse management (WMS). The warehouse manager reports that during peak seasons, the picking process is slow because workers often have to travel long distances to pick items for multiple orders. Additionally, they want to improve the accuracy of shipments by ensuring that items are picked in the correct sequence. They have implemented barcode scanning on mobile devices. The IT team has configured location directives and work templates. However, the manager believes that the current setup does not optimize travel time or enforce a specific picking order. The company needs a solution that groups orders with similar items into a single picking trip and prioritizes picks based on the physical layout of the warehouse. They have considered using wave management but are unsure how to configure it. What should the administrator do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure cluster picking in the wave template to group orders with similar items and create a single pick list for the cluster.
Cluster picking groups multiple orders into one picking trip, reducing travel. The 'FEFO' (first expiry first out) picking strategy is not about grouping. Cross-docking is for direct shipment. Zone sequencing defines work order but does not group orders. Cluster picking with wave management is the correct approach to batch orders and minimize travel.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Configure cluster picking in the wave template to group orders with similar items and create a single pick list for the cluster.
Why this is correct
Cluster picking groups orders into one trip, reducing travel and enforcing sequence.
- ✗
Define zone sequencing in the work template to enforce a specific order of zones.
Why it's wrong here
Zone sequencing orders zones but does not group orders.
- ✗
Set up cross-docking to move incoming items directly to outbound docks.
Why it's wrong here
Cross-docking is for immediate shipment, not order picking.
- ✗
Enable 'FEFO' (first expiry, first out) picking strategy in the location directive to prioritize older stock.
Why it's wrong here
FEFO manages expiry, not order grouping or travel optimization.
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