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MB-920 Practice Question: A retail chain is implementing Dynamics 365…

A retail chain is implementing Dynamics 365 Commerce and wants to enforce that all stores use the same pricing structure. However, one store manager needs to offer a local discount to match a competitor. What is the best way to handle this?

⚠ Common exam trap

It's easy for candidates to confuse product assortments (which control product visibility) with pricing mechanisms, or assume that manual POS overrides are acceptable for localized pricing, when in fact price adjustments are the correct, auditable method.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Create a price adjustment for that specific store.

A price adjustment in Dynamics 365 Commerce allows you to apply a discount to a specific product for a specific store or channel without altering the global base price. This meets the requirement of maintaining a consistent pricing structure across all stores while enabling the local store manager to offer a targeted discount to match a competitor. Price adjustments are the standard mechanism for temporary or localized pricing changes in Commerce.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Create a price adjustment for that specific store.

    Why this is correct

    Price adjustments can be done per store.

  • Have the store manager manually override the price at POS.

    Why it's wrong here

    Manual overrides are possible but not best practice for consistency.

  • Change the base price for the product globally.

    Why it's wrong here

    This would affect all stores.

  • Create a new product assortment for that store.

    Why it's wrong here

    Assortments control product availability, not pricing.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.