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MB-920 Practice Question: Describe the core capabilities of the finance and operations apps

A company uses Dynamics 365 Supply Chain Management with advanced warehouse management. They notice that during wave processing, pick work is not being created for some sales orders. What should they check first?

⚠ Common exam trap

The trap here is that candidates often jump to inventory-related issues (like status or reservations) because they seem directly tied to picking, but the question specifically points to wave processing, where the wave template's criteria are the primary filter for work creation.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Wave template and its criteria

Wave templates define the criteria and actions for processing waves, including the creation of pick work. If pick work is not being generated for certain sales orders, the wave template's query filters (e.g., shipping method, warehouse, or item criteria) may be excluding those orders. Checking the wave template and its criteria is the first logical step because it directly controls which orders are processed and how work is created.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Wave template and its criteria

    Why this is correct

    Wave templates define filters for which orders are processed.

  • Release to warehouse status

    Why it's wrong here

    Release to warehouse is separate from wave processing.

  • Reservation hierarchy

    Why it's wrong here

    Reservation hierarchy is for allocation, not wave inclusion.

  • Inventory status of the items

    Why it's wrong here

    Inventory status affects availability, but wave template criteria are more likely.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MB-920 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-920 exam.