Explore the core capabilities of customer engagement apps in Dynamics 365 →hardMultiple ChoiceObjective-mapped
MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365
Your Dynamics 365 environment has multiple business units and you need to ensure that sales representatives can only view leads assigned to their own business unit. What should you configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure security roles with business unit access level
Security roles with business unit-level access restrict data visibility to that business unit. Option A is incorrect because teams are for collaboration, not security. Option B is incorrect because hierarchy security is for managers to see subordinate data, not for restricting visibility by business unit. Option C is incorrect because field security profiles restrict specific fields, not records.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create teams and share leads
Why it's wrong here
Creating teams and sharing leads allows collaboration but does not enforce business unit-level restrictions. Users can see shared leads regardless of business unit.
- ✗
Use hierarchy security
Why it's wrong here
Hierarchy security is primarily used to give managers visibility into their subordinates' records, not to restrict visibility to a specific business unit.
- ✗
Set field security profiles
Why it's wrong here
Field security profiles control access to individual fields on a record, not the visibility of entire records based on business unit.
- ✓
Configure security roles with business unit access level
Why this is correct
Configuring security roles with business unit access level is the correct method. It sets the default scope of data visibility for users assigned that role, ensuring they only see records from their own business unit.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.