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MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365

Exhibit

Refer to the exhibit.

{
  "businessUnit": "Contoso",
  "isAutoCreate": true,
  "isAutoCapture": true,
  "isAutoTrack": false,
  "isAutoPromote": true
}

You are configuring the Dynamics 365 Sales app for a team. Based on the exhibit, which setting will prevent email messages from being automatically tracked for customer engagement?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

isAutoTrack

The exhibit shows isAutoTrack set to false, which disables automatic tracking of emails. Option A is correct. Option B is wrong because isAutoCreate creates records but does not track. Option C is wrong because isAutoCapture captures activities. Option D is wrong because isAutoPromote promotes leads.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • isAutoTrack

    Why this is correct

    Set to false, so emails are not automatically tracked.

  • isAutoCreate

    Why it's wrong here

    Creates records automatically but does not track emails.

  • isAutoCapture

    Why it's wrong here

    Captures activities, not tracking.

  • isAutoPromote

    Why it's wrong here

    Promotes leads, not email tracking.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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