MB-910 Describe Dynamics 365 Sales Practice Question
Which TWO of the following can be attached to an opportunity record to support the sales process?
⚠ Common exam trap
Candidates often confuse entities that can be 'associated' (like workflows or products) with items that can be physically 'attached' as files or notes to a record, leading them to select Product Catalog or Workflow instead of the correct attachment types.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Note
In Dynamics 365 Sales, Notes and Documents can be attached to an opportunity record to capture additional context, such as meeting notes, customer communications, or supporting files like proposals and contracts. These attachments are stored in the record's timeline and are directly accessible to sales teams to support the sales process.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Workflow
Why it's wrong here
Workflows are processes, not attachments.
- ✓
Note
Why this is correct
Notes can be added to opportunity records.
- ✗
Product Catalog
Why it's wrong here
Product Catalog is a global entity, not attached to a single record.
- ✓
Document
Why this is correct
Documents can be attached to opportunity records.
- ✗
SLA
Why it's wrong here
SLA is a service level agreement configuration, not an attachment.
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