MB-910 Describe Dynamics 365 Field Service Practice Question
Which TWO of the following are essential components of a Dynamics 365 Field Service implementation for a company that wants to use resource scheduling optimization? (Select TWO.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Resource Scheduling Optimization
Options D and E are correct. Resource Scheduling Optimization and Bookable Resources are essential for automated scheduling. Option A (Field Service mobile app) is not required for scheduling optimization. Option B (Customer self-service portal) is not essential. Option C (IoT devices) is optional.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Field Service mobile app
Why it's wrong here
Incorrect: Useful but not essential for scheduling optimization.
- ✗
Customer self-service portal
Why it's wrong here
Incorrect: Not required for scheduling optimization.
- ✗
IoT devices
Why it's wrong here
Incorrect: Not required for scheduling optimization.
- ✓
Resource Scheduling Optimization
Why this is correct
Correct: The tool that performs automated scheduling.
- ✓
Bookable Resources
Why this is correct
Correct: Needed to define technicians and their attributes.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.