Explore the core capabilities of customer engagement apps in Dynamics 365 →mediumMultiple SelectObjective-mapped
MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365
Which TWO Dynamics 365 apps are part of the customer engagement apps family?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dynamics 365 Sales
Options C and E are correct. Dynamics 365 Sales and Dynamics 365 Marketing are part of the customer engagement apps family. Option A (Dynamics 365 Finance) is incorrect because it is a finance and operations app. Option B (Dynamics 365 Supply Chain Management) is also a finance and operations app. Option D (Dynamics 365 Human Resources) is a standalone app and not part of customer engagement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Dynamics 365 Finance
Why it's wrong here
Finance and operations app, not customer engagement.
- ✗
Dynamics 365 Supply Chain Management
Why it's wrong here
Finance and operations app.
- ✓
Dynamics 365 Sales
Why this is correct
Part of customer engagement.
- ✗
Dynamics 365 Human Resources
Why it's wrong here
Standalone HR app.
- ✓
Dynamics 365 Marketing
Why this is correct
Part of customer engagement.
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