MB-910 Describe Dynamics 365 Field Service Practice Question
Which TWO components are part of Dynamics 365 Field Service? (Choose 2)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Resource Scheduling Optimization
Options A (Resource Scheduling Optimization) and E (Connected Field Service) are both core components of Dynamics 365 Field Service. Option B (Finance and Operations) is a separate ERP application. Option C (Customer Service Hub) is part of Dynamics 365 Customer Service, not Field Service. Option D (Marketing Insights) belongs to Dynamics 365 Marketing.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Resource Scheduling Optimization
Why this is correct
Core component for scheduling resources.
- ✗
Finance and Operations
Why it's wrong here
Finance is a separate app.
- ✗
Customer Service Hub
Why it's wrong here
Customer Service is a separate Dynamics 365 app.
- ✗
Marketing Insights
Why it's wrong here
Marketing is a separate app.
- ✓
Connected Field Service
Why this is correct
Core component for IoT integration.
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