MB-910 Describe Dynamics 365 Sales Practice Question
Which THREE of the following are valid ways to automate sales processes in Dynamics 365 Sales?
⚠ Common exam trap
Watch out — candidates often confuse business rules (which automate form logic) with process automation, or mistake AI-driven suggestions (which provide recommendations) for actual automated execution, leading them to select those incorrect options instead of recognizing that only sequences, workflows, and Power Automate flows directly automate sales process steps.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Sales sequences
Sales sequences are a valid way to automate sales processes in Dynamics 365 Sales because they allow you to define a series of automated activities (e.g., emails, tasks, phone calls) that guide sales reps through a standardized workflow. This automation ensures consistent follow-up and engagement with leads or opportunities, directly supporting process automation within the sales module.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Sales sequences
Why this is correct
Sequences automate activities for salespeople.
- ✗
Business rules
Why it's wrong here
Business rules apply form logic, not process automation.
- ✓
Workflows
Why this is correct
Workflows automate backend processes.
- ✗
AI-driven suggestions
Why it's wrong here
Suggestions assist users but do not automate.
- ✓
Power Automate flows
Why this is correct
Power Automate can automate complex tasks.
Go deeper
Related to this question
About these practice questions
One of 941 original MB-910 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.