MB-910 Describe Dynamics 365 Field Service Practice Question
Which THREE of the following are prerequisites for setting up Dynamics 365 Field Service?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
A Dynamics 365 Customer Service license
Field Service requires Dynamics 365 Customer Service (or a qualifying license), a Power Apps environment to store data, and a Microsoft Entra ID tenant for authentication. Option D is incorrect because Field Service does not require Azure IoT Hub initially; Connected Field Service does, but it's optional. Option E is incorrect because a separate Azure subscription is not required for Field Service itself.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
A Dynamics 365 Customer Service license
Why this is correct
Field Service requires Customer Service or similar license.
- ✓
A Power Apps environment
Why this is correct
Field Service solutions are deployed in a Power Apps environment.
- ✓
A Microsoft Entra ID tenant
Why this is correct
Microsoft Entra ID is required for authentication.
- ✗
An Azure IoT Hub instance
Why it's wrong here
Only needed for Connected Field Service, not base Field Service.
- ✗
An Azure subscription
Why it's wrong here
Not a prerequisite for Field Service itself.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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