MB-910 Describe Dynamics 365 Sales Practice Question
Which THREE components are part of the Dynamics 365 Sales premium capabilities? (Choose three.)
⚠ Common exam trap
Watch out — candidates often confuse standard CRM features like Lead Management or third-party integrations like LinkedIn Sales Navigator with the premium AI-driven capabilities that are exclusive to the Sales Insights add-on, leading them to select options that are not part of the premium set.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Predictive Lead Scoring
Predictive Lead Scoring is a core premium capability in Dynamics 365 Sales that uses AI and machine learning models to analyze historical lead data and behavioral signals, assigning a score to each lead based on its likelihood to convert. This enables sales teams to prioritize high-quality leads and improve conversion rates, distinguishing it from standard lead management features available in base licenses.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Predictive Lead Scoring
Why this is correct
Premium AI feature.
- ✓
Conversation Intelligence
Why this is correct
Premium AI for call analytics.
- ✗
LinkedIn Sales Navigator
Why it's wrong here
Separate add-on, not a premium component.
- ✓
Sales Accelerator
Why this is correct
Premium feature for prioritized work lists.
- ✗
Lead Management
Why it's wrong here
Base capability, not premium.
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This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.