MB-910 Describe Dynamics 365 Sales Practice Question
Which THREE are standard entities in Dynamics 365 Sales?
⚠ Common exam trap
Test-takers frequently confuse standard entities across Dynamics 365 apps, assuming that Invoice (used in Finance) or Case (used in Customer Service) are part of Sales, when in fact they belong to different modules.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Opportunity
Opportunity is a standard entity in Dynamics 365 Sales used to track potential sales deals from qualification through to closure. It captures key details such as estimated revenue, close date, and sales stage, enabling pipeline management and forecasting.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Invoice
Why it's wrong here
Part of Finance and Operations.
- ✓
Opportunity
Why this is correct
Standard entity for tracked deals.
- ✓
Lead
Why this is correct
Standard entity for potential customers.
- ✓
Competitor
Why this is correct
Standard entity for tracking competitors.
- ✗
Case
Why it's wrong here
Part of Customer Service.
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