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MB-910 Describe Dynamics 365 Sales Practice Question

Exhibit

Refer to the exhibit. The following is a snippet from a Dynamics 365 Sales sequence configuration:

{
  "sequence": {
    "id": "SEQ001",
    "name": "Follow-up Sequence",
    "steps": [
      {
        "type": "email",
        "template": "Initial Outreach",
        "delay": "0 days"
      },
      {
        "type": "phonecall",
        "delay": "2 days"
      },
      {
        "type": "email",
        "template": "Follow-up",
        "delay": "5 days"
      }
    ]
  }
}

Refer to the exhibit. After how many days from the start of the sequence will the first phone call activity occur?

⚠ Common exam trap

The trap here is that candidates may misinterpret the sequence diagram and think the phone call occurs immediately (0 days) or confuse the wait step with a different duration, overlooking the explicit 2-day delay shown in the exhibit.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

2 days

The exhibit shows a sequence with a 2-day wait step after the initial 'Start' trigger, followed by a phone call activity. Therefore, the first phone call occurs exactly 2 days from the start of the sequence. In Dynamics 365 Sales sequences, wait steps define the delay before the next activity is automatically created or assigned.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✓
2 days
Why this is correct
The phone call step has a delay of 2 days from the start.
✗
5 days
Why it's wrong here
The second email is on day 7, not the phone call.
✗
7 days
Why it's wrong here
No step has a delay of 7 days.
✗
0 days
Why it's wrong here
The first email is on day 0, not the phone call.

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MB-910 Describe Dynamics 365 Sales Practice Question

Exhibit

Why each option matters

Option-by-option breakdown

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