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Describe Dynamics 365 Field ServiceeasyMultiple ChoiceObjective-mapped

MB-910 Describe Dynamics 365 Field Service Practice Question

Exhibit

Refer to the exhibit.
{
  "WorkOrder": {
    "ServiceAccount": "Contoso",
    "Priority": "High",
    "WorkOrderSummary": "Replace faulty pump motor",
    "Bookings": [
      {
        "Resource": "John Doe",
        "StartTime": "2026-03-10T08:00:00Z",
        "EndTime": "2026-03-10T12:00:00Z",
        "TravelTime": 30
      }
    ]
  }
}

Refer to the exhibit. A work order is created in Dynamics 365 Field Service with the JSON snippet shown. What can be determined about this work order?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The work order is scheduled with a specific technician and travel time.

The JSON snippet includes a resource (John Doe), start and end times, and travel time, indicating the work order is scheduled with a specific technician and travel time. Option A is wrong because the work order is already scheduled, not unscheduled. Option B is wrong because the priority is High, not Low. Option D is wrong because the work order summary indicates a replacement, not an installation.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The work order is unscheduled and requires dispatch.

    Why it's wrong here

    The booking indicates it is already scheduled.

  • The work order has a low priority.

    Why it's wrong here

    The priority is High.

  • The work order is scheduled with a specific technician and travel time.

    Why this is correct

    The booking includes Resource, Times, and TravelTime.

  • The work order is for installing a new pump motor.

    Why it's wrong here

    The summary says 'Replace', not install.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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