MB-910 Describe Dynamics 365 Field Service Practice Question

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

• ✓

  Create territory, then Assign manager, then Add members, then Activate territory

  Why this is correct

  This is the correct order because you must first create the territory, then assign a manager to oversee it, then add the sales members who will work in it, and finally activate it to make it operational.

• ✗

  Create territory, then Add members, then Assign manager, then Activate territory

  Why it's wrong here

  This is incorrect because adding members before assigning a manager would leave the territory without leadership during setup, and the manager should be assigned to define responsibilities before members are added.

• ✗

  Create territory, then Assign manager, then Activate territory, then Add members

  Why it's wrong here

  This is incorrect because activating the territory before adding members would leave it active with no salespeople assigned, which could cause issues with assignments and reporting. Members must be added before activation.

• ✗

  Assign manager, then Create territory, then Add members, then Activate territory

  Why it's wrong here

  This is incorrect because you cannot assign a manager to a territory that does not exist yet. The territory must be created first before any assignments can be made.