MB-910 Describe Dynamics 365 Field Service Practice Question
A technician needs to record time spent on a work order and also capture expenses such as parts used. Which entity should the technician update?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Booking journal
The booking journal is used to record time, expenses, and mileage against a work order booking. Option A (Booking journal) is correct. Option B (Time entry) is used for project-based time tracking, not for work order time/expenses. Option C (Work order service tasks) tracks task completion, not time or expenses. Option D (Product inventory) tracks inventory levels, not technician time or expenses.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Booking journal
Why this is correct
Booking journal captures time, expenses, and mileage.
- ✗
Time entry
Why it's wrong here
Time entry is for project-based tracking, not field service bookings.
- ✗
Work order service tasks
Why it's wrong here
Service tasks track completion, not time or expenses.
- ✗
Product inventory
Why it's wrong here
Product inventory tracks stock levels, not technician time.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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