MB-910 Describe Dynamics 365 Sales Practice Question
A sales rep wants to see a list of all activities (emails, appointments, tasks) for a specific contact on a single view. Where should they look?
⚠ Common exam trap
Test-takers frequently confuse the Associated view (which shows related records like opportunities) with the Timeline (which specifically shows activities), leading them to pick Option D because both appear on the contact form but serve different purposes.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Timeline on the contact form
The Timeline on the contact form aggregates all activities (emails, appointments, tasks, notes, etc.) related to that specific contact in a single chronological view. This is the designed location in Dynamics 365 Sales for a sales rep to see the full activity history for a contact without navigating away from the record.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Activity list view
Why it's wrong here
The activity list view shows all activities, not filtered by a specific contact.
- ✗
Personal dashboard
Why it's wrong here
Dashboards show KPIs and charts, not a list of activities for a specific contact.
- ✓
Timeline on the contact form
Why this is correct
The timeline shows all activities related to that specific contact.
- ✗
Associated view on the contact form
Why it's wrong here
Associated views show related records, but the timeline is the dedicated area for activities.
Go deeper
Related to this question
About these practice questions
One of 941 original MB-910 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.