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Describe Dynamics 365 SalesmediumMultiple ChoiceObjective-mapped

MB-910 Describe Dynamics 365 Sales Practice Question

Exhibit

Refer to the exhibit.

{
  "RoutingRuleSet": {
    "Name": "Lead Routing by Region",
    "Rules": [
      {
        "Condition": {
          "Attribute": "address1_stateorprovince",
          "Operator": "eq",
          "Value": "California"
        },
        "Target": {"Team": "West Coast Sales"}
      },
      {
        "Condition": {
          "Attribute": "address1_stateorprovince",
          "Operator": "eq",
          "Value": "Texas"
        },
        "Target": {"Team": "Central Sales"}
      }
    ]
  }
}

A lead is created with address1_stateorprovince set to 'California'. According to the exhibit, which team will the lead be assigned to?

⚠ Common exam trap

Candidates often confuse 'Unassigned' as a default state or team name, but in Dynamics 365 Sales, 'Unassigned' is a status, not a team, and the routing rule actively assigns the lead to a specific team based on the condition.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

West Coast Sales

The lead is assigned to the West Coast Sales team because the routing rule in the exhibit matches leads with address1_stateorprovince set to 'California' to that team. This is a standard Dynamics 365 Sales lead routing configuration where territory-based rules automatically assign leads to the appropriate sales team based on geographic data.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • West Coast Sales

    Why this is correct

    The rule matches California and targets that team.

  • The lead remains unassigned

    Why it's wrong here

    The rule assigns to West Coast Sales.

  • Central Sales

    Why it's wrong here

    Central Sales is for Texas.

  • Unassigned

    Why it's wrong here

    The rule matches, so it is assigned.

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