MB-910 Describe Dynamics 365 Sales Practice Question
A global sales organization uses Dynamics 365 Sales and wants to ensure that sales representatives in different regions see only their own opportunities due to data privacy regulations. Which feature should be configured?
⚠ Common exam trap
Test-takers frequently confuse 'Owner Teams' or 'Access Teams' with data isolation, but those features are designed for collaboration and shared access, not for enforcing regional data privacy restrictions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Business Units with hierarchical security
Business Units with hierarchical security is the correct feature because it allows the organization to create separate data silos (business units) for each region, and hierarchical security ensures that sales representatives can only view records owned by their own business unit. This enforces data privacy regulations by restricting access to opportunities based on the user's assigned business unit hierarchy, preventing cross-region visibility.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Access Teams
Why it's wrong here
Access teams are for sharing specific records, not automatic scoping.
- ✗
Owner Teams
Why it's wrong here
Teams do not automatically restrict by region.
- ✓
Business Units with hierarchical security
Why this is correct
Business units can segment data and security roles enforce visibility.
- ✗
Field Security Profiles
Why it's wrong here
Field security controls field-level access, not record-level.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.