MB-910 Describe Dynamics 365 Customer Insights Practice Question
A global retailer uses Dynamics 365 Customer Insights to manage customer data from multiple regions. They need to ensure that customer profiles comply with GDPR right to erasure requests. Which feature should they use?
⚠ Common exam trap
Candidates often confuse enrichment or segmentation features with privacy compliance, but only data privacy and consent management directly addresses GDPR erasure requirements by providing explicit deletion workflows and consent tracking.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Data privacy and consent management
Data privacy and consent management in Dynamics 365 Customer Insights provides built-in capabilities to handle GDPR right to erasure requests. It allows administrators to configure data retention policies, manage consent, and execute deletion of customer profiles across all connected data sources, ensuring compliance with regulatory requirements.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Data privacy and consent management
Why this is correct
This feature handles compliance, including erasure requests.
- ✗
Enrichment with third-party data
Why it's wrong here
Enrichment adds data, not remove it.
- ✗
Create a measure for customer lifetime value
Why it's wrong here
Measures do not manage erasure.
- ✗
Segmentation with dynamic membership
Why it's wrong here
Segmentation does not delete customer profiles.
Go deeper
Related to this question
About these practice questions
Courseiva writes every MB-910 question from scratch — 941 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.