MB-910 Describe Dynamics 365 Field Service Practice Question
A field service manager wants to see the real-time location of all technicians on a map. Which feature should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Schedule Board (Map view)
The Schedule Board includes a Map view that displays the real-time location of all technicians. Option A is incorrect: Resource Scheduling Optimization is used to optimize schedules based on constraints, not to view locations. Option C is incorrect: The Connected Field Service dashboard focuses on IoT alerts and asset monitoring, not technician locations. Option D is incorrect: The Field Service Mobile app shows only the current technician's location, not all technicians.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Resource Scheduling Optimization
Why it's wrong here
RSO optimizes schedules but does not display current locations.
- ✓
Schedule Board (Map view)
Why this is correct
The Schedule Board map view displays all technician locations.
- ✗
Connected Field Service dashboard
Why it's wrong here
Connected Field Service dashboard shows IoT data, not technician locations.
- ✗
Field Service Mobile app
Why it's wrong here
Mobile app shows only the current technician's location.
Go deeper
Related to this question
About these practice questions
Courseiva writes every MB-910 question from scratch — 941 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.