Describe Dynamics 365 Field Service →mediumMultiple ChoiceObjective-mapped

MB-910 Describe Dynamics 365 Field Service Practice Question

Exhibit

Refer to the exhibit.

```json
{
  "BookingStatus": {
    "BookingStatusId": "00000000-0000-0000-0000-000000000001",
    "Name": "Traveling",
    "StatusColor": "#FF8C00",
    "StatusBehavior": "In Progress"
  }
}
```

A dispatcher notices that when a technician changes their booking status to 'Traveling', the booking status automatically transitions to 'In Progress' without requiring a manual update. Which system behavior is being configured through the booking status metadata shown in the exhibit?

⚠ Common exam trap

It's easy for candidates to confuse the 'Status Behavior' setting with the 'Status Color' or 'Description' fields, assuming that any metadata field can trigger automatic transitions, whereas only the 'Status Behavior' field controls state group membership and automatic progression.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The status behavior defines the state group and triggers automatic state transitions.

The booking status metadata in Dynamics 365 Field Service includes a 'Status Behavior' setting that defines the state group (e.g., 'In Progress') and can trigger automatic transitions when a technician updates their status to 'Traveling'. This is configured through the booking status record, where the 'Status Behavior' field determines whether the status belongs to a specific state (like 'In Progress') and whether it automatically transitions to another status upon certain actions, such as when the technician starts traveling.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✓
The status behavior defines the state group and triggers automatic state transitions.
Why this is correct
StatusBehavior groups booking statuses into states (e.g., Scheduled, In Progress, Completed) and when a status with StatusBehavior 'In Progress' is selected, the system transitions the booking to the 'In Progress' state.
✗
The booking status description provides instructions for technicians.
Why it's wrong here
The exhibit does not show a description field.
✗
The status color is used to highlight the booking on the schedule board.
Why it's wrong here
The color is for visual identification, not for state transitions.
✗
The booking status ID maps the status to a specific work order type.
Why it's wrong here
Booking status IDs are unique identifiers, not mappings to work order types.

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MB-910 Describe Dynamics 365 Field Service Practice Question

Exhibit

Why each option matters

Option-by-option breakdown

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