Quick Answer
The answer is Service Task Types, because this feature in Dynamics 365 Field Service is specifically designed to automatically suggest products and labor on work orders based on the type of service required. When you configure a Service Task Type, you can define default products, services, and even estimated durations that will be automatically added to a work order whenever that task type is selected, streamlining the process of populating parts and labor. On the MB-910 exam, this question tests your understanding of Field Service automation versus scheduling or asset management; a common trap is confusing Service Task Types with Incident Types, which are used for IoT alerts in Connected Field Service, or with Resource Scheduling Optimization, which only handles schedule efficiency. To remember this, think of a Service Task Type as a pre-built template for the work itself—it’s the “what” you do, not the “who” or “where.” A simple memory tip: “Service Task Types stock the truck with the right parts and people.”
This MB-910 practice question tests your understanding of describe dynamics 365 field service. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Field Service to manage work orders. They want to automatically suggest parts and labor based on the type of service required. Which feature should they configure?
Resource Scheduling Optimization
Why wrong: This optimizes resource schedules, not parts suggestions.
Service Task Types
Service Task Types allow associating products and services with a task type for automatic suggestions.
Customer Asset management
Why wrong: Customer Assets are equipment records, not task-based suggestions.
Incident Type configuration
Why wrong: Incident Types are for IoT alert handling, not standard work orders.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Service Task Types
Option D is correct because Service Task Types allow defining default products and services associated with a task type. Option A is wrong because Resource Scheduling Optimization optimizes schedules, not parts. Option B is wrong because Customer Assets are equipment records. Option C is wrong because Incident Types are used in Connected Field Service for IoT alerts.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Resource Scheduling Optimization
Why it's wrong here
This optimizes resource schedules, not parts suggestions.
Service Task Types
Why this is correct
Service Task Types allow associating products and services with a task type for automatic suggestions.
Related concept
Read the scenario before looking for a memorised answer.
Customer Asset management
Why it's wrong here
Customer Assets are equipment records, not task-based suggestions.
Incident Type configuration
Why it's wrong here
Incident Types are for IoT alert handling, not standard work orders.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Describe Dynamics 365 Field Service — This question tests Describe Dynamics 365 Field Service — Read the scenario before looking for a memorised answer..
The correct answer is: Service Task Types — Option D is correct because Service Task Types allow defining default products and services associated with a task type. Option A is wrong because Resource Scheduling Optimization optimizes schedules, not parts. Option B is wrong because Customer Assets are equipment records. Option C is wrong because Incident Types are used in Connected Field Service for IoT alerts.
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 21, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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