- A
Set booking statuses to 'Completed' only when certification is verified.
Why wrong: Booking statuses do not enforce certification requirements.
- B
Configure service territories for each certification.
Why wrong: Service territories define geographic areas, not certifications.
- C
Add certification requirements to resource requirements on work orders.
Resource requirements define needed certifications for the job.
- D
Create inspection templates for each certification.
Why wrong: Inspections are for job checklists, not certifications.
- E
Add certifications as resource characteristics.
Resource characteristics store technician certifications.
MB-910 Describe Dynamics 365 Field Service Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 field service. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Field Service and wants to ensure that technicians have the required certifications before being assigned to certain work orders. Which TWO configurations should be set up?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Add certification requirements to resource requirements on work orders.
Options A and D are correct. Resource characteristics define skills and certifications. Resource requirements specify the required certifications for a work order. Option B is incorrect because booking statuses reflect progress. Option C is incorrect because inspections are checklists. Option E is incorrect because territories define geographic areas.
Key principle: OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Set booking statuses to 'Completed' only when certification is verified.
Why it's wrong here
Booking statuses do not enforce certification requirements.
- ✗
Configure service territories for each certification.
Why it's wrong here
Service territories define geographic areas, not certifications.
- ✓
Add certification requirements to resource requirements on work orders.
Why this is correct
Resource requirements define needed certifications for the job.
Related concept
OSPF neighbours must agree on key parameters.
- ✗
Create inspection templates for each certification.
Why it's wrong here
Inspections are for job checklists, not certifications.
- ✓
Add certifications as resource characteristics.
Why this is correct
Resource characteristics store technician certifications.
Related concept
OSPF neighbours must agree on key parameters.
Common exam traps
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Detailed technical explanation
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
- OSPF neighbours must agree on key parameters.
- Router ID selection can affect neighbour relationships and LSDB output.
- OSPF cost influences the preferred path.
- A route can appear in OSPF information but not become the installed route.
TExam Day Tips
- Check area mismatch first when OSPF adjacency fails.
- Review passive interfaces when a network is advertised but no neighbour forms.
- Use show ip ospf neighbor and show ip route clues carefully.
Key takeaway
OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related MB-910 OSPF questions on adjacency and route selection.
- →
Describe Dynamics 365 Field Service — study guide chapter
Learn the concepts, then practise the questions
- →
Describe Dynamics 365 Field Service practice questions
Targeted practice on this topic area only
- →
All MB-910 questions
977 questions across all exam domains
- →
Microsoft Dynamics 365 Fundamentals CRM MB-910 study guide
Full concept coverage aligned to exam objectives
- →
MB-910 practice test guide
How to use practice tests most effectively before exam day
Related practice questions
Related MB-910 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Describe Dynamics 365 Customer Insights practice questions
Practise MB-910 questions linked to Describe Dynamics 365 Customer Insights.
Describe Dynamics 365 Sales practice questions
Practise MB-910 questions linked to Describe Dynamics 365 Sales.
Describe Dynamics 365 Customer Service practice questions
Practise MB-910 questions linked to Describe Dynamics 365 Customer Service.
Describe Dynamics 365 Field Service practice questions
Practise MB-910 questions linked to Describe Dynamics 365 Field Service.
Explore the core capabilities of customer engagement apps in Dynamics 365 practice questions
Practise MB-910 questions linked to Explore the core capabilities of customer engagement apps in Dynamics 365.
Describe shared features and Copilot capabilities practice questions
Practise MB-910 questions linked to Describe shared features and Copilot capabilities.
MB-910 fundamentals practice questions
Practise MB-910 questions linked to MB-910 fundamentals.
MB-910 scenario practice questions
Practise MB-910 questions linked to MB-910 scenario.
MB-910 troubleshooting practice questions
Practise MB-910 questions linked to MB-910 troubleshooting.
Practice this exam
Start a free MB-910 practice session
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
Questions learners often ask
What does this MB-910 question test?
Describe Dynamics 365 Field Service — This question tests Describe Dynamics 365 Field Service — OSPF neighbours must agree on key parameters..
What is the correct answer to this question?
The correct answer is: Add certification requirements to resource requirements on work orders. — Options A and D are correct. Resource characteristics define skills and certifications. Resource requirements specify the required certifications for a work order. Option B is incorrect because booking statuses reflect progress. Option C is incorrect because inspections are checklists. Option E is incorrect because territories define geographic areas.
What should I do if I get this MB-910 question wrong?
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related MB-910 OSPF questions on adjacency and route selection.
What is the key concept behind this question?
OSPF neighbours must agree on key parameters.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Last reviewed: Jun 21, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.