Question 182 of 977
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MB-910 Describe Dynamics 365 Field Service Practice Question

This MB-910 practice question tests your understanding of describe dynamics 365 field service. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A company uses Dynamics 365 Field Service and wants to ensure that technicians have the required certifications before being assigned to certain work orders. Which TWO configurations should be set up?

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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Add certification requirements to resource requirements on work orders.

Options A and D are correct. Resource characteristics define skills and certifications. Resource requirements specify the required certifications for a work order. Option B is incorrect because booking statuses reflect progress. Option C is incorrect because inspections are checklists. Option E is incorrect because territories define geographic areas.

Key principle: OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Set booking statuses to 'Completed' only when certification is verified.

    Why it's wrong here

    Booking statuses do not enforce certification requirements.

  • Configure service territories for each certification.

    Why it's wrong here

    Service territories define geographic areas, not certifications.

  • Add certification requirements to resource requirements on work orders.

    Why this is correct

    Resource requirements define needed certifications for the job.

    Related concept

    OSPF neighbours must agree on key parameters.

  • Create inspection templates for each certification.

    Why it's wrong here

    Inspections are for job checklists, not certifications.

  • Add certifications as resource characteristics.

    Why this is correct

    Resource characteristics store technician certifications.

    Related concept

    OSPF neighbours must agree on key parameters.

Common exam traps

Common exam trap: OSPF can fail even when IP connectivity looks correct

OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.

Detailed technical explanation

How to think about this question

OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.

KKey Concepts to Remember

  • OSPF neighbours must agree on key parameters.
  • Router ID selection can affect neighbour relationships and LSDB output.
  • OSPF cost influences the preferred path.
  • A route can appear in OSPF information but not become the installed route.

TExam Day Tips

  • Check area mismatch first when OSPF adjacency fails.
  • Review passive interfaces when a network is advertised but no neighbour forms.
  • Use show ip ospf neighbor and show ip route clues carefully.

Key takeaway

OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.

Real-world example

How this comes up in practice

A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.

What to study next

Got this wrong? Here's your next step.

Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related MB-910 OSPF questions on adjacency and route selection.

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FAQ

Questions learners often ask

What does this MB-910 question test?

Describe Dynamics 365 Field Service — This question tests Describe Dynamics 365 Field Service — OSPF neighbours must agree on key parameters..

What is the correct answer to this question?

The correct answer is: Add certification requirements to resource requirements on work orders. — Options A and D are correct. Resource characteristics define skills and certifications. Resource requirements specify the required certifications for a work order. Option B is incorrect because booking statuses reflect progress. Option C is incorrect because inspections are checklists. Option E is incorrect because territories define geographic areas.

What should I do if I get this MB-910 question wrong?

Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related MB-910 OSPF questions on adjacency and route selection.

What is the key concept behind this question?

OSPF neighbours must agree on key parameters.

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Last reviewed: Jun 21, 2026

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