MB-910 Describe Dynamics 365 Field Service Practice Question
A company uses Dynamics 365 Field Service and wants to automatically generate work orders from IoT alerts when a machine exceeds temperature thresholds. Which feature should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Connected Field Service
IoT alerts can trigger work order creation via Connected Field Service. Option A is wrong because Resource Scheduling Optimization is for scheduling resources, not creating work orders. Option B is wrong because Customer Assets are for tracking asset history, not generating alerts. Option C is wrong because Inventory Management is for managing parts and stock, not IoT alert integration.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Resource Scheduling Optimization
Why it's wrong here
RSO schedules resources, does not generate work orders.
- ✗
Customer Assets
Why it's wrong here
Customer Assets track equipment, not alert-based work order creation.
- ✗
Inventory Management
Why it's wrong here
Inventory Management tracks parts, not IoT alerts.
- ✓
Connected Field Service
Why this is correct
Connected Field Service processes IoT alerts and can create work orders automatically.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.