The correct answer is to configure the data privacy settings within Customer Insights. This is because Dynamics 365 Customer Insights - Data includes built-in data privacy settings specifically designed to manage GDPR compliance, allowing you to set data retention policies, handle consent management, and control how customer data from the EU is processed and stored. On the MB-910 exam, this question tests your understanding of where GDPR compliance tools live within the Microsoft ecosystem—a common trap is confusing Customer Insights’ native privacy settings with broader tools like Compliance Manager or Microsoft Purview data classification labels, which are separate solutions. Remember that Customer Insights handles its own data privacy directly, not through external services. A useful memory tip: think of “Privacy in Place”—if you need GDPR controls for Customer Insights data, look inside the app itself, not outside it.
MB-910 Describe Dynamics 365 Customer Insights Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 customer insights. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Dynamics 365 Customer Insights - Data and wants to ensure that customer data from the EU complies with GDPR. What should they configure?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Data privacy settings within Customer Insights
Option C is correct because Customer Insights provides data privacy settings to handle GDPR compliance, such as data retention and consent management. Option A is wrong because data loss prevention policies are not specific to Customer Insights. Option B is wrong because compliance manager is a separate tool. Option D is wrong because data classification labels are part of Microsoft Purview, not Customer Insights.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Microsoft 365 compliance center
Why it's wrong here
The compliance center is not specific to Customer Insights data.
✗
Data classification labels in Microsoft Purview
Why it's wrong here
Purview labels are for data governance but not directly configured in Customer Insights.
✗
Data loss prevention (DLP) policies in Power Platform admin center
Why it's wrong here
DLP policies prevent data exfiltration but don't directly address GDPR compliance in Customer Insights.
✓
Data privacy settings within Customer Insights
Why this is correct
Customer Insights has built-in privacy settings for GDPR compliance.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Describe Dynamics 365 Customer Insights — This question tests Describe Dynamics 365 Customer Insights — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Data privacy settings within Customer Insights — Option C is correct because Customer Insights provides data privacy settings to handle GDPR compliance, such as data retention and consent management. Option A is wrong because data loss prevention policies are not specific to Customer Insights. Option B is wrong because compliance manager is a separate tool. Option D is wrong because data classification labels are part of Microsoft Purview, not Customer Insights.
What should I do if I get this MB-910 question wrong?
Identify which MB-910 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A financial services company uses Dynamics 365 Customer Insights - Data. They need to ensure customer data is protected according to GDPR. They want to automatically delete customer profiles after a retention period. Which feature should they configure?
hard
A.Data sources
B.Enrichment
✓ C.Data privacy
D.Data sharing
Why C: Option A is correct because Customer Insights includes data privacy features to set retention policies and delete profiles. Option B is wrong because data sharing is about sharing with other systems. Option C is wrong because data sources are connections to data. Option D is wrong because enrichment adds data, not deletion.
Last reviewed: Jun 21, 2026
Question Discussion
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This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
Question Discussion
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