This MB-910 practice question tests your understanding of describe dynamics 365 customer insights. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company is implementing Dynamics 365 Customer Insights - Data to create a 360-degree customer view. They have data in an on-premises SQL Server database, Dynamics 365 Sales, and third-party survey data in CSV files. Which THREE data ingestion methods are available in Customer Insights - Data to bring this data into the system? (Choose three.)
Microsoft Power Query
Power Query is the primary data ingestion method for various sources.
Common Data Model folder
CDM folders are used to ingest data in a standardized format.
Export destinations
Why wrong: Export destinations are for outputting data, not ingesting it.
Azure Data Lake Storage Gen1
Why wrong: Customer Insights - Data supports Gen2, not Gen1.
API connector
API connectors allow custom data ingestion via REST APIs.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft Power Query
Microsoft Power Query is correct because it is the primary data ingestion method in Customer Insights - Data for connecting to on-premises SQL Server databases, Dynamics 365 Sales, and CSV files. It provides a graphical interface to transform and load data from these sources into the unified customer profile, supporting both direct query and import modes.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Microsoft Power Query
Why this is correct
Power Query is the primary data ingestion method for various sources.
Related concept
Read the scenario before looking for a memorised answer.
Common Data Model folder
Why this is correct
CDM folders are used to ingest data in a standardized format.
Related concept
Read the scenario before looking for a memorised answer.
Export destinations
Why it's wrong here
Export destinations are for outputting data, not ingesting it.
Azure Data Lake Storage Gen1
Why it's wrong here
Customer Insights - Data supports Gen2, not Gen1.
API connector
Why this is correct
API connectors allow custom data ingestion via REST APIs.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
The trap here is that candidates confuse Export destinations (which are outbound) with ingestion methods, and mistakenly think Azure Data Lake Storage Gen1 is supported when only Gen2 is available in Customer Insights - Data.
Trap categories for this question
Command / output trap
Export destinations are for outputting data, not ingesting it.
Detailed technical explanation
Under the hood, Power Query uses the M formula language to connect to SQL Server via ADO.NET, Dynamics 365 via the Dataverse connector, and CSV files via the Text connector. The Common Data Model folder ingestion leverages the Common Data Model metadata system to automatically map entities and attributes, reducing manual schema mapping. The API connector allows custom REST API endpoints to be called, supporting JSON and XML payloads for real-time or batch ingestion.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A media company stores terabytes of video archives that are accessed once a year for audit purposes. Moving these objects to a cold storage tier (Azure Archive, S3 Glacier, or Google Nearline) costs a fraction of hot storage. Questions like this test whether you understand storage tiers, access frequency tradeoffs, and retrieval latency requirements.
What to study next
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FAQ
Describe Dynamics 365 Customer Insights — This question tests Describe Dynamics 365 Customer Insights — Read the scenario before looking for a memorised answer..
The correct answer is: Microsoft Power Query — Microsoft Power Query is correct because it is the primary data ingestion method in Customer Insights - Data for connecting to on-premises SQL Server databases, Dynamics 365 Sales, and CSV files. It provides a graphical interface to transform and load data from these sources into the unified customer profile, supporting both direct query and import modes.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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