An admin configures Content Disarm and Reconstruction (CDR) on FortiGate to protect against malicious macros in Office documents. After applying the CDR profile to a firewall policy, users complain that documents are not being delivered. What is the most likely cause?
CDR requires proxy-based inspection mode. Flow mode does not support CDR, so documents may be dropped.
Why this answer
CDR requires proxy-based inspection to intercept, disarm, and reconstruct documents. Flow-based inspection bypasses the deep inspection engine, so CDR cannot process the files, causing delivery failures. FortiGate must use proxy-based inspection mode for CDR to function correctly.
Exam trap
The trap here is that candidates assume CDR is a simple file-filtering feature that works regardless of inspection mode, but Fortinet explicitly restricts CDR to proxy-based inspection, making flow-based mode a common misconfiguration that causes silent delivery failures.
How to eliminate wrong answers
Option A is wrong because File Filter in a CDR profile controls which files are submitted for disarming, not whether they are blocked; if enabled, it would filter files before CDR, not prevent delivery after processing. Option B is wrong because transparent mode does not affect CDR functionality; CDR works in both transparent and NAT modes as long as proxy-based inspection is used. Option D is wrong because CDR operates independently of antivirus; while AV profiles can complement CDR, they are not required for CDR to deliver documents, and their absence would not cause delivery failure.