A security analyst in the SOC observes a sudden spike in failed authentication attempts from a single external IP address targeting multiple user accounts over the last 30 minutes. After confirming the logs are accurate, which of the following actions should the analyst take FIRST according to standard incident response procedures?
Trap 1: Block the IP address at the firewall immediately.
Blocking the IP address may be premature without first escalating the incident and obtaining authorization. It could also be an attacker using a VPN or a spoofed address, and the IP might be shared by legitimate users.
Trap 2: Disable all user accounts that were targeted.
Disabling accounts without investigation could lock out legitimate users and might not be the most effective response. The incident response team needs to assess the situation before taking such disruptive action.
Trap 3: Capture a memory dump of all affected servers.
Capturing memory dumps is a forensic step that should occur later in the incident response process, typically after containment and with proper authorization, to preserve evidence without interfering with ongoing operations.
- A
Block the IP address at the firewall immediately.
Why wrong: Blocking the IP address may be premature without first escalating the incident and obtaining authorization. It could also be an attacker using a VPN or a spoofed address, and the IP might be shared by legitimate users.
- B
Disable all user accounts that were targeted.
Why wrong: Disabling accounts without investigation could lock out legitimate users and might not be the most effective response. The incident response team needs to assess the situation before taking such disruptive action.
- C
Escalate the incident to the incident response team.
Escalation is the first step after detection. The incident response team will follow the organization's plan to analyze, contain, eradicate, and recover from the incident. This ensures a coordinated and controlled response.
- D
Capture a memory dump of all affected servers.
Why wrong: Capturing memory dumps is a forensic step that should occur later in the incident response process, typically after containment and with proper authorization, to preserve evidence without interfering with ongoing operations.