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Several employees reported a text message that looked like it came from the VPN support team and linked to a fake sign-in page. Management wants to reduce future success of these attacks and improve how quickly users report suspicious messages. What should the security team implement?

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Several employees reported a text message that looked like it came from the VPN support team and linked to a fake sign-in page. Management wants to reduce future success of these attacks and improve how quickly users report suspicious messages. What should the security team implement?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Send one annual lecture to all staff and close the ticket

A single lecture rarely changes behavior or improves reporting speed in a measurable way.

B

Best answer

Run role-based smishing simulations and provide a simple reporting workflow

Simulations plus an easy reporting path build recognition habits and give the team measurable improvement data.

C

Distractor review

Disable text messaging for every employee mobile device

That is an overly broad response and usually does not address the underlying user behavior problem.

D

Distractor review

Require managers to approve every external message before users open it

This would be impractical, slow business operations, and still would not train users to recognize threats.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Run role-based smishing simulations and provide a simple reporting workflow — Role-based awareness training paired with realistic smishing simulations and an easy reporting workflow is the best choice because it changes user behavior and creates a repeatable reporting habit. The organization can measure click rates, report rates, and response time over time. This approach is more effective than a one-time lecture because it targets the real attack method and reinforces the desired response. Why others are wrong: A single annual lecture is too passive to change behavior in a meaningful way. Disabling text messaging is usually excessive and may disrupt business use cases. Manager approval for every message is operationally unrealistic and does not teach users how to identify attacks themselves. The goal is awareness, practice, and fast reporting, not blanket communication restrictions.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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