Several employees reported a text message that looked like it came from the VPN support team and linked to a fake sign-in page. Management wants to reduce future success of these attacks and improve how quickly users report suspicious messages. What should the security team implement?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Send one annual lecture to all staff and close the ticket
A single lecture rarely changes behavior or improves reporting speed in a measurable way.
Best answer
Run role-based smishing simulations and provide a simple reporting workflow
Simulations plus an easy reporting path build recognition habits and give the team measurable improvement data.
Distractor review
Disable text messaging for every employee mobile device
That is an overly broad response and usually does not address the underlying user behavior problem.
Distractor review
Require managers to approve every external message before users open it
This would be impractical, slow business operations, and still would not train users to recognize threats.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Run role-based smishing simulations and provide a simple reporting workflow — Role-based awareness training paired with realistic smishing simulations and an easy reporting workflow is the best choice because it changes user behavior and creates a repeatable reporting habit. The organization can measure click rates, report rates, and response time over time. This approach is more effective than a one-time lecture because it targets the real attack method and reinforces the desired response. Why others are wrong: A single annual lecture is too passive to change behavior in a meaningful way. Disabling text messaging is usually excessive and may disrupt business use cases. Manager approval for every message is operationally unrealistic and does not teach users how to identify attacks themselves. The goal is awareness, practice, and fast reporting, not blanket communication restrictions.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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