Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
Several employees nearly entered credentials into a fake mailbox login page. The security team wants to reduce repeat mistakes quickly without overwhelming the whole company. What is the best communication approach?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
Send a short targeted notice to the affected users with examples, warning signs, and reporting steps
Targeted, timely communication is the best way to improve behavior quickly. A concise alert with screenshots or warning signs helps users recognize the specific threat they encountered, and clear reporting steps make it easier to respond correctly next time. This approach is practical, low disruption, and focused on the people most likely to benefit from immediate coaching.
B
Distractor review
Wait until the annual security training cycle to address the issue
Annual training is useful, but it is too slow for an active threat pattern. Users who almost fell for the lure need immediate reinforcement while the lesson is still relevant.
C
Distractor review
Disable all external email until the next awareness campaign is completed
This would be highly disruptive and far broader than necessary. Security awareness should reduce risk without halting normal business communication unless there is a separate containment need.
D
Distractor review
Send a company-wide message naming the affected employees to discourage mistakes
Publicly shaming employees is unlikely to improve security behavior and can create distrust. Effective awareness programs should be corrective and supportive, not punitive in a way that discourages reporting.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Send a short targeted notice to the affected users with examples, warning signs, and reporting steps — A short targeted notice is the best communication method because it addresses the immediate behavior gap with minimal business disruption. The message should describe what the phish looked like, how to verify legitimate login pages, and how to report suspicious messages. This approach reinforces secure habits while respecting operational needs and avoiding unnecessary noise for users who were not involved. Why others are wrong: Waiting for annual training delays the response to a current threat. Disabling all external email is too broad and would interrupt normal work. Naming employees is a poor security culture practice because it increases fear and reduces the chance that people will report mistakes promptly in the future.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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