A team is moving a workload to infrastructure as a service (IaaS). Which two items are usually the customer's responsibility? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Best answer
Patch the guest operating system running on the cloud virtual machine.
In IaaS, the customer typically manages the guest operating system, including security updates and configuration. Unpatched operating systems remain a common path to compromise.
Distractor review
Replace failed power supplies in the cloud provider's data center.
Physical hardware maintenance belongs to the cloud provider. Customers do not normally manage data center power or hardware replacement in IaaS.
Best answer
Configure the application's user permissions and access settings.
Identity and access configuration for the workload remains the customer's responsibility. Correct permissions are important because cloud security does not stop misconfigured application access.
Distractor review
Maintain the cloud provider's hypervisor firmware.
The provider manages the host hardware and hypervisor layer in IaaS. Customers do not patch or maintain the virtualization platform directly.
Distractor review
Manage the physical firewall blades inside the provider's facility.
Provider-owned infrastructure components are outside the customer's operational control. The customer may configure cloud security rules, but not the provider's physical devices.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
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Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
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FAQ
Questions learners often ask
What does this SY0-701 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Patch the guest operating system running on the cloud virtual machine. — In an IaaS model, the cloud provider secures the underlying facilities, hardware, and virtualization layer, while the customer remains responsible for the guest operating system, applications, and access controls. Patching the guest OS and configuring application permissions are therefore customer tasks. These two responsibilities matter because vulnerabilities and excessive privileges inside the workload can still lead to compromise even when the cloud platform itself is properly managed. Why others are wrong: Power supplies, hypervisor firmware, and physical firewall blades are provider-managed responsibilities in IaaS. Those items belong to the infrastructure layer, not the customer's workload administration. The distractors reflect common shared-responsibility mistakes where candidates mix up cloud platform duties with the customer's duties inside the virtual machine or application.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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