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Question 184 of 1,013
Security Program Management and OversightmediumMultiple ChoiceObjective-mapped

SY0-701 Security Program Management and Oversight Practice Question

A company is evaluating a new payroll SaaS provider that will store employee tax and bank details. Before signing the contract, which action BEST supports vendor due diligence?

⚠ Common exam trap

A common mix-up: candidates choose Option A because marketing brochures appear to provide relevant information, but they fail to recognize that due diligence requires objective, third-party verified evidence rather than vendor-provided promotional materials.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Review a current independent security attestation and verify contractual security obligations.

Vendor due diligence for a SaaS provider handling sensitive employee data (tax and bank details) requires verifying independent security attestations (e.g., SOC 2 Type II, ISO 27001 certification) and ensuring contractual security obligations (e.g., data encryption, breach notification, right to audit) are explicitly defined. This provides objective, audited evidence of the vendor's security posture rather than relying on marketing claims or unverified assurances.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ask the vendor for a marketing brochure describing platform features and uptime claims.

    Why it's wrong here

    A marketing brochure is created by the vendor to highlight positive features and uptime statistics, but it is not an independent, audited representation of security controls. Uptime claims address availability only, not the confidentiality or integrity of employee PII, and no third party has validated those claims. In a due-diligence process, marketing material can inform initial screening but cannot replace a SOC 2 report or contractual security commitments.

  • Review a current independent security attestation and verify contractual security obligations.

    Why this is correct

    Independent assurance reports, such as a recent SOC 2 Type II, help show whether the vendor’s controls were operating over time, and contract terms can require breach notification, data handling, and security responsibilities. Together, these steps give the organization evidence-based due diligence before sensitive payroll data is entrusted to the provider.

  • Accept the vendor’s assurance that its customers have never experienced incidents.

    Why it's wrong here

    A vendor's informal assurance that customers have never experienced incidents is an unverifiable sales assertion, not evidence of effective security operations. The absence of reported breaches does not demonstrate that controls are designed and operating correctly, especially because many incidents go undetected for months or are never disclosed. Additionally, the vendor is incentived to withhold negative information, so a formal attestation and contractual representations are required to establish a trustworthy basis for assessing risk.

  • Wait until after go-live and then review the security posture during the first annual audit.

    Why it's wrong here

    Performing security due diligence only after go-live means payroll data, including SSNs and bank account numbers, could be exposed to unverified risks for an entire annual cycle. Once the contract is signed and data migrated, the organization has far less leverage to demand remediation or negotiate stronger security terms, and a discovered deficiency would still trigger expensive retroactive measures. For high-risk systems under regulations like GDPR or the Gramm-Leach-Bliley Act, this approach violates the principle that security review must precede data processing to limit legal liability.

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Last reviewed: Jun 11, 2026

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