SY0-701 Security Operations Practice Question
EDR flags encoded PowerShell launched by a spreadsheet application, followed by an attempt to access LSASS and outbound HTTPS traffic to a rare domain. What should the analyst do first from the EDR console?
⚠ Common exam trap
Watch out — candidates often confuse immediate containment (isolation) with eradication (reboot or uninstall), failing to recognize that preserving volatile evidence is critical for understanding the attack vector and scope before taking destructive actions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Isolate the endpoint from the network while keeping it powered on
Isolating the endpoint from the network while keeping it powered on preserves volatile evidence (e.g., running processes, memory contents) and prevents the attacker from exfiltrating data or establishing further C2 communication. The EDR console allows immediate network isolation without losing the ability to perform live forensics or memory analysis. This aligns with the incident response priority of containment before eradication or recovery.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reboot the endpoint to terminate the suspicious processes
Why it's wrong here
Rebooting the endpoint terminates the visible PowerShell child process, but it also destroys the volatile evidence needed to determine the full scope of the attack—the encoded payload, injected shellcode, and active network sessions live only in memory. More importantly, most malware families install persistence mechanisms (scheduled tasks, Run keys, WMI event subscriptions, or services) that survive a reboot and immediately re-establish a new process, so the attacker is not actually removed. Rebooting also severs the current C2 channel, which can cause the adversary to trigger destructive actions, and it does nothing to prevent lateral movement from other already-compromised hosts.
- ✓
Isolate the endpoint from the network while keeping it powered on
Why this is correct
Network isolation stops the endpoint from reaching the attacker's command-and-control server and blocks lateral movement to other systems, while keeping the machine powered on preserves the volatile memory contents needed for forensic analysis (processes, injected code, network connections). This is an active containment action that does not delete on-disk artifacts or kill the live processes prematurely, so the response team can capture a memory dump and inspect the encoded PowerShell payload in its original context. On managed endpoints this is accomplished via EDR-integrated network quarantine, which applies a host firewall deny-all rule at the virtual switch or agent level rather than physically disconnecting the cable.
- ✗
Uninstall the spreadsheet application immediately
Why it's wrong here
Uninstalling the spreadsheet application is an ineffective and premature remediation step because the malicious PowerShell payload has already been decoded and executed as separate processes in memory; removing the parent application does not terminate those child processes or the network connections they maintain. It also destroys application file artifacts, registry entries, and macro-related customization files that could be critical to reconstructing the threat, and it can increase attacker suspicion causing the malware to delete its own traces or escalate privileges. The correct priority is to first contain the active compromise by isolating the host from the network, then preserve evidence and perform malware analysis before any remediation.
- ✗
Block the rare domain and close the alert
Why it's wrong here
Blocking the rare domain only denies a single network indicator while leaving the underlying malicious process alive and the host still under attacker control; modern C2 frameworks use domain rotation, DGA, or multiple fallback channels, so the malware will simply beacon to another destination or rely on its already-established interactive session. Closing the alert after this action is not a containment decision—it is a false sense of resolution, and the incident will remain active with persistence mechanisms and potential lateral movement still in progress. Proper incident response requires isolating the endpoint, preserving the encoded PowerShell payload for analysis, and verifying whether other hosts were contacted before any indicator block is used as a supplementary containment control.
Go deeper
Related to this question
Learn chapter
Key Escrow and Recovery
Key term
EDR
Endpoint Detection and Response (EDR) is a cybersecurity technology that continuously monitors endpoint devices to detect, investigate, and respond to advanced threats.
Key term
Incident
An incident is a security event that violates an organization's policies or threatens its data, systems, or operations, requiring a structured response.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SY0-701 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SY0-701 exam.